Cancellation/Return Policy
At techaccesss.com, we are committed to ensuring your satisfaction with every product or service you purchase. We understand that sometimes things don’t work out as expected, and we are here to assist you in making the process as simple and hassle-free as possible. Please take a moment to review our cancellation and return policy.
Return & Refund Window:
- Return: 30 Days
- Refund: 10 Days
Return Country:
- United Kingdom
Return Cost:
- Restocking fee: No cost
- For defective products: No cost
- For customer remorse: No cost
Return Method:
- In-store
- By Mail
Method to get the return label:
- For defective products: Customer’s Responsibility
- For customer remorse: Customer’s Responsibility
Product conditions that we allow for returns:
- New and items must not be used.
Return Currency:
- GBP (£)
Order Cancellation
You have the option to cancel your order within 24 hours of purchase. If your order has already been shipped, cancellation is no longer possible, but you can initiate a return once the product arrives.
To cancel your order:
- Reach out to our customer service team at info@techaccesss.com within 24 hours.
- Provide your order number and the reason for cancellation.
- Once your cancellation is confirmed, a full refund will be processed to your original payment method.
Return Policy
If you are not completely satisfied with your purchase, we offer a 30-day return policy from the date of delivery. Items must be in new, unused condition and in their original packaging to be eligible for a return.
To initiate a return:
- Contact us at info@techaccesss.com to request a return authorization.
- Provide your order number and the reason for the return.
- Once your return is approved, we will guide you through the process. After we receive and inspect the returned item, your refund will be issued to the original payment method.
Exceptions
- Damaged or Defective Items: If you receive a damaged or defective product, please contact us within 7 days of receiving it. We will provide you with a replacement or issue a refund for the full amount, including return shipping.
- Non-returnable Items: For hygiene and safety reasons, certain items such as opened personal gadgets and software cannot be returned.
Return Shipping
- Customers are responsible for return shipping costs, unless the item is defective or damaged.
- Please ensure the return package is securely packed to prevent damage during transit.
Refund Process
Refunds will be processed within 10 business days after receiving and inspecting the returned item. The refund will be issued to the original payment method. Please note that shipping charges are non-refundable.
Contact Us
If you have any questions or need assistance with your order cancellation or return, please reach out to our customer service team at:
- Trade name: techaccesss.com
- Business Phone: +44 7376 919590
- Business Email: info@techaccesss.com
- Business Address: 158 heald pl, manchester m14 5wj, United Kingdom
